Siena at St. Clair Location Underscores Comcast’s Commitment to Customer Experience
Today Comcast held a special event to commemorate the grand opening of its newest Xfinity Store at 100 Siena Drive in Upper St. Clair Township, the fifth Comcast facility of its kind in the region. The latest Xfinity Store is located in the new Siena at St. Clair shopping complex and provides customers more convenient access on Route 19 in a popular retail location bordering South Hills Village mall.
The 5,000 square foot store, designed entirely around the needs and feedback of Comcast customers, is larger than Comcast’s former South Hills facility and provides visitors with an opportunity to explore, learn about and interact with the latest Xfinity products and services, including the recently launched Xfinity Mobile product line. Customers can also pay their Comcast bills, return and pick up equipment and purchase consumer electronics products like HDMI cables, networking gear and routers – giving them a unique one-stop shop where they can purchase the Xfinity services they want along with the accessories they need to maximize their entertainment experience.
Other Pittsburgh region Xfinity Stores are located at:
- 790 Providence Boulevard, Pittsburgh (McCandless Crossing)
- 22 Old Mill Boulevard, Washington (Old Mill Shopping complex)
- 824 East Pittsburgh Street, Greensburg
- 219 Summit Park Drive, North Fayette (Pointe at North Fayette)
Community leaders helped celebrate the opening and tour the new space. In addition, The Miracle League of the South Hills was honored with a $1,000 donation from Comcast to support the organization’s work in the community.
The new Xfinity Store features flat screen TVs, iPads and a seating area for demonstrations of the new X1 platform. Customers can also try out Comcast’s popular apps like Xfinity Stream and Xfinity Connect. Kiosks around the center provide the opportunity to experience Xfinity TV, and learn more about Xfinity Internet speeds, Xfinity Voice service and Xfinity Home, Comcast’s security and home automation solution.
Furthermore, customers will enjoy personalized service from trained and knowledgeable sales consultants, along with time-saving features like self-serve bill pay and a queuing system that allows customers to explore the store instead of waiting in line for service.
“We are delighted to open another Xfinity Store for our Pittsburgh area customers and to offer them a more welcoming, efficient and interactive experience,” said Alan Clairmont, vice president of marketing for Comcast’s Keystone Region. “Placing a larger retail store in a convenient location already frequently used by our customers is just one way we are continuing our innovation and commitment to a better customer experience.”
The new Xfinity Store is open seven days a week – Monday through Saturday from 10 a.m. to 7 p.m., and Sunday from noon to 5 p.m.