Internet and Phone Solutions Provide Smooth Connections to Listeners Favorite Station
Comcast Business today announced that Mega Rock Radio relies on Comcast Business internet and voice services to provide quality broadcast entertainment to residents across Western Pennsylvania. The on-air hosts and sales staff rely heavily on these services to connect with their listeners and advertisers.
Founded in 1981, Mega Rock Radio simulcasts rock-n-roll music programming mainly from the late 1960s to 2000s on WMKX-FM and WJNG-FM across 12 counties in Western Pennsylvania. As the company has grown from a small broadcast area to two towers covering a larger regional area, it required additional technology services. “The internet and phone are our primary forms of interacting with listeners and advertisers. Our prior service was slow to connect. We required a service provider that could solve these concerns and act as a partner to address any customer service questions in a timely manner,” said Nathan Sharp, general manager at Mega Rock Radio.
Mega Rock Radio uses Comcast Business Internet at its office and tower locations in Brookville and Johnsonburg, PA for on-air communications, interaction between the studio and broadcast towers and business management. The station also broadcasts information for the Emergency Alert System and the switch between service providers for this feature was completed seamlessly. Additionally, the office staff benefit from Comcast Business TV as well as Comcast Business Voice services to keep connected with listeners, local businesses and advertisers.
“Since we have moved over to Comcast Business, our staff has been able to communicate quickly with our audience. While we may be a small company of seven people, the Comcast Business team has treated us as though we were their largest customer by going above and beyond to help us answer questions and ensure that services at our office and towers went smoothly,” said Sharp.
“Reliable communication is essential to the success of consumer-focused service companies such as Mega Rock. We are working closely with this station and provide the services it needs so individuals in their listening area may provide hosts with their favorite song requests or secure an on-air advertising spot,” said Toni Murphy, vice president of Comcast Business Keystone Region.