DeShane Hambrick has been named Vice President of Project Management and Customer Experience for Comcast’s Keystone Region, which comprises western, central and northeastern Pennsylvania, eastern Ohio, northern West Virginia and the Maryland panhandle.
Hambrick leads a team that manages construction projects, product launches, retail store openings and improvements to the Xfinity customer experience. Previously, they served as senior director of the retail sales channel for Comcast’s Keystone Region, where they oversaw management of the region’s Xfinity stores and indirect sales team.
“I’ve been in the retail sales business for almost 30 years and have a proven track record of loyalty, growth, and development,” said Hambrick. “Throughout my career, I’ve helped sales teams succeed by implementing strategic operational standards resulting in growth, profitability and overall satisfaction of customers and employees alike.”
Hambrick started their career with Speedo Authentic Fitness in 1992 where they quickly proved to be a loyal and strategic employee. They have developed operational systems from the ground up including building inventory systems, sales processes, training programs and retail expansion. At Comcast, they have worked with a regional tiger team to develop a referral partnership between Comcast Business and Xfinity retail stores and has led event marketing to support Comcast’s expansion markets. Embracing their diversity, they are also a contributing leader of Comcast’s Diversity and Inclusion Council.
Outside of work, Hambrick enjoys spending their personal time helping others. They’ve spent many hours volunteering, including beautifying living and play areas for families in shelters, feeding and donating clothing to those in need and contributing at local Humane Societies. They also enjoy spending time with their two adopted cats, Tango and Cash. But their favorite activity is going to amusement parks with their 14-year-old daughter, Makayla. Hambrick does enjoy getting some much-needed wind therapy either by taking the top off their Jeep or taking a ride on their Harley with their partner, Flora.