Comcast Logo
  • Facebook
  • Twitter
  • YouTube

Comcast Western Pennsylvania

Also serving the Ohio Valley and Maryland Panhandle

  • About
  • Contact
  • Careers
Angela

Rising to the Challenge: Meet the Women at the Heart of Comcast Business, Part 4

September 9, 2021

Over the past few months, we have spotlighted some of the incredible women of Comcast Business through our Women in the Workforce series. We featured Corrine Paul and Nicole Norkin, both of whom are mothers who have risen above the challenges of the past year-plus and adapted to new circumstances. We also profiled Katie Lerew and Katie Gallagher, as well as Ariel Brown and Angela Mullenax, who have balanced their careers, teams and families with support from Comcast Business.

This month brings two exceptional women from Ohio and Pittsburgh, whose stories demonstrate the power of resilience and the importance of flexibility, especially as working remotely continues for many Comcast employees and customers.

JulieJulie Colberg, Enterprise Sales Account Executive, Pittsburgh

Julie has enjoyed the extra time she has gained with her family as she worked from home. With three children, ages five, nine and 11, she appreciates the additional support she can provide to them while she is with them in person. When asked about her new work routine of the preceding months, she says, “I don’t know what I would have done if I couldn’t have worked from home. And it’s been productive – I work early in the morning occasionally, even before the kids get up.”

In March 2020, Comcast provided Julie with a home office and applications like Microsoft Teams and Seamless AI which would replace face-to-face meetings and in-person customer prospecting. This gave her the resources necessary to not only achieve daily and weekly tasks, but build relationships with key customers remotely. A proud moment over the past year included signing a significant new account to help expand the customer’s network with Comcast in the Greater Pittsburgh area

While adapting to working from home was relatively seamless, she does miss the daily interactions she used to have with coworkers. However, she has valued Comcast’s employee resource groups – including the Black Employee Network (BEN) which she is an active member of – that have helped to keep everyone connected and able to network cross-functionally. Julie also serves on her region’s employee engagement council, a working group selected to gather and respond to employee feedback.

Among customers, Julie has noticed more of them using and appreciating the flexibility Business VoiceEdge offers. She adds, “Business VoiceEdge is a cloud-based voice offering that gives businesses the ability to pivot easily between working from home and in-person work. It also allows multiple employees to take calls for one location and calls can be easily forwarded to a cell phone. As some businesses start to go back to the office, or are doing so at a reduced capacity, this flexibility is really important.”

AngieAngie Gilli, Senior Business Account Executive, Bellaire, Ohio

Angie has been with Comcast for over five years and currently serves as a Senior Business Account Executive, which includes providing business solutions to fit the needs of new and existing companies. Angie is grateful for the flexibility that has been extended to her, saying, “Comcast in general has been great, even before the pandemic.”

Angie’s 12-year-old son, the youngest of six children, initially struggled with learning from home when his school made the transition to virtual learning. During that period, she was able to use Comcast’s COVID-PTO to take time and help to get him on track with his school work. She also has taken advantage of Comcast’s other COVID-related benefits including home office supplies.

Angie has found that customers are also opting for solutions that allow for more flexibility. “As customers have moved employees out of offices, many are using Business VoiceEdge over residential Internet,” she said. “I find that they like the flexibility it provides. Customers can answer their calls from anywhere, on any device, and seamlessly transfer calls or redirect them to other devices or offices.”

Angie adds, “Tools like Microsoft Teams help me stay connected with other departments and sales teams. It’s been good for camaraderie. Fortunately, Comcast continues to be supportive of us, whatever comes next.”

Julie and Angie are two more exceptional examples of the employees at the heart of Comcast Business. To read more profiles featuring the women who make up our workforce, visit: https://westernpa.comcast.com

Filed Under: Comcast Business, Uncategorized
Tagged With: leadership, people, Virtual

Customer Experience

Xfinity logo on store exterior

Comcast Brings Xfinity 10G Network to More Than 8,000 Homes in Cranberry Township

June 2, 2023

Comcast is expanding its Xfinity 10G Network to more than 8,000 homes in Cranberry Township. This expansion is part of Comcast’s broadband network being built … Read More...

Community Investment

Group of four people at BuildFest event

Comcast and BUILD Pittsburgh Partner to Showcase Youth Entrepreneurship Competition

June 5, 2023

At Comcast, we know equitable access to skills and development opportunities is essential to building and supporting young entrepreneurs, and we are committed … Read More...

Comcast Business

Technician working on laptop outdoors

Comcast Partners with Washington County to Connect More Than 2,000 Unserved Rural Homes and Businesses

May 25, 2023

"Access to high-speed Internet is no longer a luxury, but a necessity. We are thrilled to partner with Comcast to expand broadband access in our rural … Read More...

Terms of Service. Privacy Policy. Do Not Sell My Personal Information. Copyright © 2023 Comcast Corporation. All rights reserved.

This site uses cookies to enable your digital experience. By continuing to use this site, you agree to the use of cookies as described in our Privacy Policy.

I agree
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
CookieDurationDescription
cookielawinfo-checkbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Functional
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Performance
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Advertisement
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
Others
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
SAVE & ACCEPT
Powered by CookieYes Logo